TraaxAgent provides a workspace for small travel agencies to record sales, payments, supplier balances and related reports. Contact sales@traaxagent.com with questions about these terms.
Your agency and account
The person creating the workspace must be authorized to act for the agency. Keep access to your sign-in email and recovery methods secure. The owner manages staff permissions and remains responsible for entries made in the workspace. Do not share another agency’s account or upload information you are not authorized to handle.
Records and documents
You are responsible for checking bookings, exchange rates, balances, invoices, tax classifications and reports before relying on them or giving them to customers or authorities. TraaxAgent is a recordkeeping tool; it does not determine your tax obligations or submit documents to a tax authority unless a feature expressly says so. Issued tax documents may need credit notes rather than deletion.
Trial and plans
Each agency gets two free months from signup. No card or payment is required. Settings → Plan and Billing. Monthly and yearly access use manual renewal with no automatic debit. See the billing policy for prices, cancellation and refund requests.
Renewal, cancellation & refunds · Support policy
Your data and backups
The owner can export an agency backup from Settings. Keep your own secure copy. The restore tool recovers missing records from a compatible backup for the same agency; it does not roll back changes. See the Privacy page for data requests and deletion.
Availability and changes
We may update the service to fix errors, improve security or add features. We will try to communicate material changes. If you stop using TraaxAgent, export the records you need and contact us about account closure. Please keep independent copies of documents required for your business.